Keeping the Patients Happy
Some patients come to your practice because it is the one that accepts their insurance. Even so, you and your staff can’t become lax when it comes to customer service. After all, practices are being added to the insurance plans all the time, so when patients have a choice, you want them to choose your […]
There’s Gold In The Data
Mention data mining and you probably think of Fortune 500 companies or a large hospital system, but data mining is for small business, as well. Useful data can help you to improve customer service to your patients. The data items that may help your practice include: Responses to email marketing/website/mobile offers If your patients have […]
Talking Politics
The presidential election will take place this year. Numerous candidates are campaigning for their party’s nomination for President of the United States. Supporters and detractors are already putting in their two cents, both in the form of public opinion and monetary donation. Of course, the position of President isn’t the only political office up for […]