Patient Retention
True story: As a kid with myopia in the 1980’s, I had a succession of optometrists. The reason for this is that my mother’s employer’s insurance changed from one carrier to another frequently. As a result, the doctor who saw me two years before didn’t always accept the new insurance. Despite these changes, Mom got […]
Finding What Works & Doing More of It
Usually an optometrist who wants to own a practice takes a business course or two, just before he or she graduates from school. Of course, some things never change in business, such as needing to make a profit and having an actual product or service to provide consumers. Still, you have to adapt to changing […]